What is Zammad?
Zammad is an open-source helpdesk platform that centralizes customer communication for efficient support and customizable management.
How can Zammad improve our customer support efficiency?
Consolidates all customer interactions into one platform, reducing response times and minimizing lost tickets.
How does Zammad help with team collaboration?
Facilitates seamless teamwork through shared ticket access, detailed permission management, and built-in internal communication features.