What kind of computer help do you offer?
We provide 100% remote Level 1 support. This includes troubleshooting software, internet connectivity, printer issues, and basic workstation functionality.
How fast can you fix things when they break?
We aim to begin troubleshooting within two hours. We'll diagnose and resolve issues efficiently, providing updates throughout the process.
How come the fee is per workstation?
This service model is designed to facilitate access to professional technical support for small businesses, even when they have a limited number of workstations, thereby reducing barriers to entry.